Hawaii Whales & Trails Maui – Big Island

Online – registration

With the registration of this online-booking you are booking an OCEANO journey bindingly. Once we got your booking you will receive a booking confirmation/bill from OCEANO.

With this booking confirmation we confirm your registration.

We come back to you asap – but always within 48 hours.

For all OCEANO journeys the OCEANO terms and conditions are binding.

 

I have read the terms and conditions and accept these.

Should there be an technical error or the booking does not go through please send us an email to this address: info@oceano-whalewatching.com

Thank you very much for your booking. We are looking forward to welcome you soon.

Your OCEANO Team

 

Registration conditions

A registration is binding and a place secured as soon as the filled-out and signed registration form is received by OCEANO or

the flight has been booked and 10% of the total amount (not more than 250,–€) have been transferred and credited to the

OCEANO account. The balance has to be paid within 21 days prior to the arrival at your holiday destination.

 

Cancellation fees

Up to 30 days prior to the beginning of the programme: 10% of the total price,

from the 29th to 22nd day prior to the beginning of the programme: 30% of the total price,

from 21st to 14th day prior to the beginning of the programme: 35% of the total price,

from 13th to 7th day prior to the beginning of the programme: 45 % of the total price

from 6th day prior to the beginning of the programme onwards: 55 % of the total price

no-show: 85% of the total price.

If a substitute participant can be found, we will charge a handling fee of 30,–€. We advise the purchase of travel insurance. On

our website you will find the link to ELVIA Travel Insurance (at the bottom of the page, please click UK) where you can book

your travel insurance directly.

Conditions of participation

Every participant acts on his/her sole responsibility. Participants who are leaving before the end of the programme for personal

or health related reasons cannot claim any refund. There is no refund for boat trips cancelled due to bad weather conditions, but

OCEANO tries to find an alternative date together with the client. It is for the captain to decide if and under which conditions the

boat trip is possible.

The tour operator has to be notified immediately and on site of any complaints in order to be able to take remedial action. There

cannot be made any subsequent claims from the tour operator.

We would like to point out that we cannot give any guarantee for an encounter with cetaceans as they are wild, freelivinganimals. Nevertheless, the chances to meet whales and dolphins are very high.

With a warm Welcome!

The OCEANO Team