OCEANO Holidays is specialized as a tour operator in terms of a responsible tourism that is in greatest possible harmony with nature and the people in the respective destinations. OCEANO Holidays are individual experiential journeys with a love for the ocean and passion for the details.
Our journeys always lead to the ocean. With our journey we like to share the love for the nature, the ocean and cetaceans. It is our priority to offer respectful encounters with whales and dolphins, to inform and raise awareness about cetaceans and the ocean, to use our resources and those of our planet in a responsible way and to offer an obliging service to our guests at all times.
Sustainability has a major value for us.
OCEANO Travel is distinguished by TourCert with the CSR certificate 2010 – 2012 and 2012 – 2015.
The sustainability report you find here.
1. Respectful Whale Watching
„We are the visitors, the whales and dolphins are our hosts.“
As whale watching can become a stress factor for the marine mammals respectful observations of whales and dolphins are the key prerequisite for beautiful encounters also in the years to come. Naturally, we adhere to the regulations of the respective country (if existent).
On La Gomera the boats also serve as a research platform as our crew collects scientific data on each tour in order to support the German NGO M.E.E.R. e.V. and their scientific work on La Gomera.
We also cooperate with various organisations for the protection of whales. M.E.E.R. e.V.’s permanent exhibition “Dolphins and Whales off La Gomera – Species diversity in a changing world” can be visited in our OCEANO office and information centre free of charge.
2. Customer satisfaction
Another main concern is customer satisfaction. From the initial contact onwards we always give personal and individual advice to our customers. Also locally, in the respective destinations we act upon the individual wishes and needs of our guests. The feedback form filled in by our guests is of great importance within the company and is evaluated on a regular basis in order to continually improve our service.
3. Education and awareness building for the ocean and the cetaceans
We offer regular lectures and screenings of documentaries at our office on La Gomera, pointing out amongst other things the different threats to the sensitive eco system of the oceans and their inhabitants. We provide all guests locally with comprehensive information material and “eco tips” for their holidays.
4. Conservation and sustainability in our daily lives
Together with our partner atmosfair we would like to encourage our clients to offset the carbon emissions of their holiday flights, or as a further step to book the Oceanic Fair Package (carbon offset through atmosfair and a dolphin/whale sponsorship through M.E.E.R. e.V. in addition to the holiday package. For the journeys Oceanis Week Classic and Relax & Resource we have the carbon offset compensation fully included in the price.
Being a member of the German union forum anders reisen we accept their list of criteria. In the future, the CSR sustainability process shall continue to bring to the fore the sustainability of our travel offers and will become a natural imperative for the entire OCEANO team.
It is an on-going process for us to make our everyday office-life more and more environmentally friendly and sustainable.
The equality and equal treatment of men and women is natural and self-evident in our company.